Privacy policy

Revio (Frilli Samuele) runs this online store through Shopify. This policy describes how we collect, use and share your personal data when you visit the site, make a purchase or contact us. In the event of a conflict with the Terms and conditions, this policy prevails on the collection, processing and disclosure of personal data.

• Contact details: name, address, billing/shipping address, phone, email
• Financial data: payment and transaction data (card details are handled directly by the payment processor; we do not store them)
• Account data: username, password, preferences
• Transaction data: items viewed, purchased, returned, order history
• Communications: messages sent to support
• Technical data: device, browser, IP address, site usage data

How we collect it: directly from you (account, orders, contact), automatically through cookies and similar technologies, and from our service providers (e.g. payments, shipping).

• Managing orders, payments, shipping, returns and your account
• Customer support
• Marketing and advertising (see the Cookies section)
• Security and fraud prevention
• Legal obligations

Shopify and the providers that support us (payments, shipping, IT); Google, for advertising (see the Cookies section); authorities, where required by law. We do not sell your data to third parties for purposes unrelated to our business.

Shopify: the platform processes data about your use of the Services and is responsible for some processing of its own (e.g. anti-fraud features shared between merchants). Details: Shopify’s privacy policy.

Our site uses cookies and similar technologies to work properly and, with your consent, for advertising purposes.

Strictly necessary cookies (always on) — Required for the site to work: cart, checkout, account login, security and fraud prevention. They are set by Shopify and do not require your consent, because they are essential to providing the service.

Analytics cookies — Shopify Analytics collects aggregated data about site usage (pages visited, browsing behaviour) to help us improve the shopping experience.

Marketing/advertising cookies — We use Google Ads to show you relevant ads on Google and other sites, and to measure how well our campaigns perform. These cookies track your browsing activity and may be combined with other data collected by Google. They are set only with your explicit consent through the cookie banner on the site, and you can withdraw it at any time through the banner settings or your browser settings. More information: Google’s privacy policy.

You can also manage or disable cookies directly in your browser settings, bearing in mind that disabling strictly necessary cookies may break parts of the site (e.g. cart, checkout).

The Services are not intended for minors; we do not knowingly collect data about minors. A parent or guardian can request deletion by contacting us.

We keep data for as long as needed to manage your account, provide the service, meet legal obligations (e.g. tax) or resolve any disputes.

Access, deletion, rectification and portability of your data. If you live in the EU/UK you also have the right to object, to restrict processing and to withdraw consent. You can exercise these rights by writing to support@reviostore.com. You may also lodge a complaint with the Italian Data Protection Authority or the supervisory authority in your country.

Data may be processed outside your country of residence; where it is transferred outside the EU/UK, we use appropriate safeguards (e.g. Standard Contractual Clauses).

We will update this policy when needed, showing the new date at the top of the page.