revio

Our warranty

Every product we sell is certified and shipped with a 60-day warranty from delivery. If you have a problem, we'll take care of it!

What the warranty covers

  • Products that don't work or are damaged
  • Unsatisfactory products or ones ordered by mistake
  • Delivery problems

After 60 days from delivery, the coverage expires.

How we resolve issues

  • You can cancel an order before it ships
  • You can request a return at any time
  • You can report shipping problems

You'll be able to track your order status and report any issues from the account section.

If you request a return, you'll have two options

Replacement (recommended)

Pick a product from our catalog, send the original order back, and get the replacement within 48 hours.

Refund

Send the original order back, wait for one of our operators to inspect it, and get a full refund.


If you'd like to use the account section to solve a problem, you can do it here.

Need help?

Email: support@reviostore.com

We reply within one business day. Calls available Monday to Friday, 8:00 to 18:00.